Effective Date: June 10, 2025
Welcome to PurrfactSticker! Your privacy is very important to us, and we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
a) Information You Provide:
- Your name
- Email address
- Shipping address
- Payment information (processed securely by our payment provider—we don’t store your credit card details)
- Any other information you provide when contacting us or chatting with us
b) Automatically Collected Information:
Cookies and similar technologies to help improve your shopping experience
Your IP address
Browser type
Device type
Pages you visit on our site
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you (about your order, promotions, or updates)
- Respond to your questions through our chat (Tawk.to) or email
- Improve and optimize our website and services
- Prevent fraud and protect our website
We will never sell or rent your personal information to anyone.
Chat Support (Tawk.to)
We use Tawk.to as our live chat service so we can help you easily. When you start a chat with us, Tawk.to may collect basic information like your name (if provided), email (if you type it in), and chat content. This helps us assist you better.
Tawk.to also uses cookies to function properly. For more details, you can read Tawk.to’s Privacy Policy.
Sharing Your Information
We only share your information with:
- Payment processors (to securely handle transactions)
- Service providers like Tawk.to (to provide live chat support)
We only share what’s necessary to complete your order or help you with your questions.
Cookies
We use cookies to make your browsing and shopping experience better. You can control or delete cookies through your browser settings if you prefer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make major changes, we’ll post the updated version here and note the new effective date at the top.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can reach us anytime:
Chat: Click the chat icon on the bottom right of your screen on the Contact Us Page.
What rights you have over your data
If you have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.